1. Make sure you setup to get:
- Pushpages: In CompassNet click on your persona (your name on the top right) > Settings > Click Notifications on the left > make sure you have the the checkbox checked next to Bulk E-mail at the bottom of the page.
- Messages and Notifications: In CompassNet click on your persona (your name on the top right) > Settings > Click Notifications on the left > make sure you have the the checkboxes checked for the types of notifications you wish to receive.
2. Check your spam folder for emails from hardingacademy@myschoolapp.com or hardingacademy@myschoolemails.com and unmark them as spam.
3. Please whitelist the following domains for your email:
- myschoolapp.com
- myschoolemails.com
4. Please allow emails from these addresses (add them to your email system address book):
hardingacademy@myschoolapp.com – Used by all notifications
hardingacademy@myschoolemails.com – Used for pushpages
Here is a guide on how to whitelist emails on various platforms: https://www.vtiger.com/blog/a-quick-guide-for-email-whitelisting-instructions/