1. Make sure you setup to get:

  • Pushpages: In CompassNet click on your persona (your name on the top right) >  Settings > Click Notifications on the left > make sure you have the the checkbox checked next to Bulk E-mail  at the bottom of the page.
  • Messages and Notifications: In CompassNet click on your persona (your name on the top right) >  Settings > Click Notifications on the left > make sure you have the the checkboxes checked for the types of notifications you wish to receive.


2. Check your spam folder for emails from hardingacademy@myschoolapp.com or hardingacademy@myschoolemails.com and unmark them as spam.


3.  Please whitelist the following domains for your email:
  • myschoolapp.com
  • myschoolemails.com
4. Please allow emails from these addresses (add them to your email system address book):

  • hardingacademy@myschoolapp.com – Used by all notifications

  • hardingacademy@myschoolemails.com – Used for pushpages


Here is a guide on how to whitelist emails on various platforms: https://www.vtiger.com/blog/a-quick-guide-for-email-whitelisting-instructions/