FAQ's

You said that there other apps on the laptops but I only see the apps on the dock. What gives? I want to use GarageBand and other apps.
There are many apps on your laptop, but only a few are set to your dock.  Go to Finder > Applications > and you will see a whole bunch of apps you ...
Thu, 21 Aug, 2014 at 9:28 AM
I clicked on an app and a message popped-up saying I didn't have permission to use this app. Am I in trouble?
No.  Some apps are locked down so you cannot launch them.  This is done to focus attention on the many many apps that have creative and educational purpo...
Thu, 21 Aug, 2014 at 9:29 AM
What if I need to create/open/edit a Microsoft Office (Word, PowerPoint, Excel) document?
Creating: Google Docs: File > Download As > choose the pertinent Microsoft Office format LibreOffice: File > Save As > file format >...
Thu, 21 Aug, 2014 at 9:31 AM
Online Standardized Tests Guide
Understand how to remedy a student having to restart a quiz if locked out ahead of time. Have your student close all programs except the one they need and...
Mon, 8 Apr, 2019 at 1:02 PM
Student cannot login to user account (Mosyle Login Screen)
Student (John Doe)  is stuck on this login screen because password doesn't seem to work: click  Switch User   Click Signin with Local User Ent...
Tue, 13 Aug, 2019 at 8:05 AM
Holding your Laptop
Fri, 28 Feb, 2020 at 10:37 AM
How to Reset the PRAM and SMC
How to reset PRAM Shut down your Mac, then turn it on and immediately press and hold these four keys together: Option, Command, P, and R. You can release...
Thu, 30 Apr, 2020 at 2:17 PM
Faculty: Setting Up New Laptop
Three Main Tasks: Create a local account on the laptop  Login to Google Chrome Login to Google File Stream Create a local account on the lap...
Mon, 3 Aug, 2020 at 3:25 PM
Logging into your Harding Laptop (Mosyle SSO)
How to login to your laptp: From this screen click "Sign in with Local User" From this screen put in the the first part of you Harding Gmail w...
Mon, 17 Aug, 2020 at 10:25 AM